Refund policy

At Cotton Estate, we want you to love your purchase. If you're not completely satisfied with your premium bedding or home goods, we're here to help.

Returns & Exchanges

We accept returns within 14 days of delivery for items in new, unused condition with original tags and packaging intact.

Eligible Items

• Blankets, bedding, and home goods in original condition
• Items with tags attached and in original packaging
• Products that have not been washed, used, or altered

Non-Returnable Items

• Items purchased at pop-up events (final sale)
• Candles that have been burned
• Products marked as final sale or clearance
• Items without original packaging or tags

How to Return

To initiate a return, please contact us at contact@cotton-estate.com with your order number and reason for return. We'll provide you with return instructions and a prepaid shipping label if applicable.

Refunds

Once we receive and inspect your return, we'll process your refund within 5-7 business days to your original payment method. Shipping costs are non-refundable unless the return is due to our error.

Exchanges

If you'd like to exchange an item for a different size, color, or product, please contact us and we'll be happy to assist you.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos. We'll arrange for a replacement or full refund at no cost to you.